All of our retail locations are franchise stores. Franchises are independently owned and operated businesses that determine their own conditions of employment which includes benefit programs and compensation.
Experience Specialist
Full Time • Stratham
We are looking for a high-energy, reliable individual with outstanding customer service skills to assist our Sales Associates when selling and helping our customers with their Verizon Wireless service and products.
If you are outgoing with amazing energy and love to talk about cool technology. We have the job for you. As an Experience Specialist, you will get to know our communication technology inside and out, and you will be the one everyone else looks to when it comes to what's next in wireless and technology solutions. It is good to be the expert.
Benefits/Perks
- Competitive hourly pay
- Periodic goal-based incentives in addition to hourly compensation
- Paid time off
- Huge discounts off Verizon monthly service plans
- 401K with company match
- Medical Insurance
- Dental Insurance
- On-going training on the latest technology
- A fun, fast paced work environment
- A growing company with lots of opportunity
- Easily move into a Sales Associate position or to our Business to Business Sales Team
- Informative Training on the latest devices and new services
Responsibilities
- Educating and engaging customers through product demonstrations
- Interacting with customers and providing prompt and courteous customer service to all customers in person or via phone
- Assist our tenured Sales Associates with all aspects of the sales process and customer service duties to enhance the customer experience
- Help with operational duties within the store
Requirements
- Must be 18yrs old
- Works well with others in a customer service focused, friendly team environment
- Staying current on the latest data/entertainment technology and devices
- Working a variety of hours, including weekends, evenings, and holidays, involving occasional overtime
Desired Qualifications:
- Some retail customer service or experience preferred, but not required
About Us
Wireless Zone®, A Verizon Wireless Authorized Retailer is the nation's largest wireless retail franchise with over 400 stores and growing. As a Verizon Authorized Retailer, Wireless Zone® combines the power of Verizon with the dedication of a locally owned business.
Our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to taking great care of our employees, customers, and giving back to the community that supports us. We believe that with this philosophy our business will continue to thrive!
Our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to taking great care of our employees, customers, and giving back to the community that supports us. We believe that with this philosophy our business will continue to thrive!
E.O.E (Equal Opportunity Employer)
Compensation: $17.00 - $20.00 per hour
Our Company
As a Verizon Authorized Retailer, Wireless Zone® combines the power of Verizon with the dedication of a locally owned business.
Our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to taking great care of our employees, customers, and giving back to the community that supports us. We believe that with this philosophy our business will continue to thrive!
Our History
Since 1988, Wireless Zone® has been providing Verizon products and award-winning customer service to local communities across America with over 450 locally owned and operated locations. Today we've grown to become the largest Wireless Franchise in the US. What started as the innovative idea of The Car Phone Store evolved into the Wireless Zone® Franchise System, is now currently rated the #1 Agent Customer Service provider for Verizon Wireless.
Our Purpose
Our purpose is to make a difference in the lives of our employees, customers and the communities where we live and work.
Founded with the realization that as local business owners, we wanted to support our communities as much as they support us.
Today we continue to raise a significant amount of money and support a large number of local and national charities and causes. We have time-honored relationships with Autism Speaks, Make-A-Wish, Children’s Tumor Foundation, St. Jude Children’s Research Hospital, Best Friends Animal Society, Homes for Our Troops, Sandy Hook Promise and No Kid Hungry by Share Our Strength.
As a Verizon Authorized Retailer, Wireless Zone® combines the power of Verizon with the dedication of a locally owned business.
Our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to taking great care of our employees, customers, and giving back to the community that supports us. We believe that with this philosophy our business will continue to thrive!
Our History
Since 1988, Wireless Zone® has been providing Verizon products and award-winning customer service to local communities across America with over 450 locally owned and operated locations. Today we've grown to become the largest Wireless Franchise in the US. What started as the innovative idea of The Car Phone Store evolved into the Wireless Zone® Franchise System, is now currently rated the #1 Agent Customer Service provider for Verizon Wireless.
Our Purpose
Our purpose is to make a difference in the lives of our employees, customers and the communities where we live and work.
Founded with the realization that as local business owners, we wanted to support our communities as much as they support us.
Today we continue to raise a significant amount of money and support a large number of local and national charities and causes. We have time-honored relationships with Autism Speaks, Make-A-Wish, Children’s Tumor Foundation, St. Jude Children’s Research Hospital, Best Friends Animal Society, Homes for Our Troops, Sandy Hook Promise and No Kid Hungry by Share Our Strength.
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