- Listen and build relationships with customers to identify the right products and services for their lifestyle
- Provide best in class customer service and in store experience to all customers
- Demonstrate knowledge of latest products and services. Remain current on industry and competitor trends, pricing plans and promotions.
- Meet or exceed sales goals and other key performance metrics by selling our products and services to new and existing customers
- Accurately complete all aspects of the sale; customer contracts, accept customer payments and process transactions using POS system
- Ensure customer satisfaction by troubleshooting and resolving any concerns promptly. Use customer feedback to recommend modifications to products and/or services.
- 1-2 years’ experience in a related role, retail sales experience is preferred
- Proven ability to meet sales goals and multitask in a fast pace environment
- A High School Degree is required, an Associate’s or Bachelor's degree is preferred
- Availability to work a variable schedule including evenings, weekends and holidays
- Excellent interpersonal communication which includes face to face presentation skills
- Ability to perform basic addition and subtractions and make correct change
- Ability to stand for up to 75% of the time
- Competitive pay with a straightforward commission structure ($45-75k for full-time sales)
- On-going training on the latest technology
- A fun, fast paced work environment
- A growing company with opportunity for growth
- Paid Vacation
- Sign-On Bonus
TRA Wireless, LLC - a Wireless Zone Retailer
Our Company
In 1988 Wireless Zone opened it's first store in Wethersfield, CT. From the moment it opened, it was a model that begged to be replicated. Today we've grown to become the largest Wireless Franchise in the US. We have over 400 stores, in 28 states throughout the northeast, mid-Atlantic, south and mid-west. In addition to our franchise stores we have a growing number of corporately owned and operated locations. We sell all the latest cellular/wireless phones, GPS navigation, wireless accessories, Verizon FIOS High Speed Fiber Optic Network, Wireless Data Devices and pre-paid cellular services.
Our Culture
We take pride in being a first name only company and we realize that employees are the key to our continued success. Today our employees are committed to the same standards of outstanding customer service that helped to found the company. We are dedicated to being the nation's top wireless retailer by providing the best customer experience.
Our Community
The Wireless Zone® franchise is passionate about community involvement and positively impacting the lives of others. The Wireless Zone Foundation for Giving® was established in 2003 and offers grants to charitable organizations from donations by Wireless Zone® franchisees, employees and friends. The grants are given to support programs and organizations dedicated to improving the communities in which we operate and live.
Our Future
In December 2012, the Wireless Zone® franchise was acquired by GLENTEL, the largest independent multi-carrier mobile phone retailer in Canada and a leading international provider of innovative telecommunications services. This merger is expected to open exciting new possibilities for growth for our company. We are constantly in search of other business lines that would complement our current list of services and provide another source of profit for our franchise owners.
Join our team today!
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