All of our retail locations are franchise stores. Franchises are independently owned and operated businesses that determine their own conditions of employment which includes benefit programs and compensation.
Wireless Sales Consultant
Full Time • Washington DC
Benefits:
- Hourly Base Pay
- Commission
- Employee discounts
Wireless Zone - A Verizon Premium Retailer, currently has an opening for a full-time Wireless Sales Consultant. The ideal candidate will be motivated, outgoing, personable and able to confidently make phone calls while taking full ownership of their success.
Job Responsibilities:
As a Wireless Sales Consultant, you will interact with customers to assess their wireless needs and offer tailored solutions from our wide range of Verizon products and services. This role is focused on driving sales, not simply fulfilling orders. You will apply effective sales techniques to prospect, qualify, and close deals, while cultivating strong customer relationships through both in-person interactions and follow-up calls.
As a Wireless Sales Consultant, you will interact with customers to assess their wireless needs and offer tailored solutions from our wide range of Verizon products and services. This role is focused on driving sales, not simply fulfilling orders. You will apply effective sales techniques to prospect, qualify, and close deals, while cultivating strong customer relationships through both in-person interactions and follow-up calls.
As a Wireless Sales Consultant, your key responsibilities will include:
- Engaging with customers to assess their wireless service needs and recommend suitable Verizon Wireless products and services.
- Consistently meeting or surpassing performance targets and sales quotas.
- Identifying opportunities to upsell additional products and services to new and existing customers, maximizing sales potential.
- Addressing customer service concerns promptly and professionally.
- Building and nurturing long-term relationships with customers.
- Managing register transactions, including daily cash-in and cash-out processes.
- Following up on customer inquiries and promoting services through social media channels.
- Ensuring the store remains clean, organized, and visually appealing.
Job Requirements:
As a Wireless Sales Consultant, you will need to be self-driven, energetic, and highly motivated to achieve sales success while delivering exceptional customer experiences. A positive, enthusiastic attitude and a strong willingness to learn about our diverse range of Verizon Wireless products are essential. Excellent verbal and written communication skills, along with the ability to build rapport quickly and establish trust with customers are also key to excelling in this role.
As a Wireless Sales Consultant, you will need to be self-driven, energetic, and highly motivated to achieve sales success while delivering exceptional customer experiences. A positive, enthusiastic attitude and a strong willingness to learn about our diverse range of Verizon Wireless products are essential. Excellent verbal and written communication skills, along with the ability to build rapport quickly and establish trust with customers are also key to excelling in this role.
Specific qualifications for the position include:
- Excellent customer service skills
- Basic computer skills
- Competitive mindset
- Strong team player
- Adaptable and flexible
- Experience in a commission- or performance-based setting is a plus
- Preferred: 1+ years of direct customer-facing sales experience; wireless industry experience is a bonus
Compensation:
- Total Compensation: $36,000-$80,000/year (Hourly + Commission)
Compensation: $36,000.00 - $80,000.00 per year
Our Company
In 1988 Wireless Zone opened it's first store in Wethersfield, CT. From the moment it opened, it was a model that begged to be replicated. Today we've grown to become the largest Wireless Franchise in the US. We have over 400 stores, in 28 states throughout the northeast, mid-Atlantic, south and mid-west. In addition to our franchise stores we have a growing number of corporately owned and operated locations. We sell all the latest cellular/wireless phones, GPS navigation, wireless accessories, Verizon FIOS High Speed Fiber Optic Network, Wireless Data Devices and pre-paid cellular services.
Our Culture
We take pride in being a first name only company and we realize that employees are the key to our continued success. Today our employees are committed to the same standards of outstanding customer service that helped to found the company. We are dedicated to being the nation's top wireless retailer by providing the best customer experience.
Our Community
The Wireless Zone® franchise is passionate about community involvement and positively impacting the lives of others. The Wireless Zone Foundation for Giving® was established in 2003 and offers grants to charitable organizations from donations by Wireless Zone® franchisees, employees and friends. The grants are given to support programs and organizations dedicated to improving the communities in which we operate and live.
Our Future
In December 2012, the Wireless Zone® franchise was acquired by GLENTEL, the largest independent multi-carrier mobile phone retailer in Canada and a leading international provider of innovative telecommunications services. This merger is expected to open exciting new possibilities for growth for our company. We are constantly in search of other business lines that would complement our current list of services and provide another source of profit for our franchise owners.
Join our team today!
(if you already have a resume on Indeed)
Or apply here.
